Customer Service

We are constantly looking for ways to improve the quality of our products and services.

Here is some customer services information and request forms to help us serve you better.

  • Customer Satisfaction Survey
  • We are currently working on automating more services, for now please email Sales at EasternScrew dot com to:
  • Expedite An Order
  • Request to Receive Statements & Invoices via E-Mail
  • Here is a link to our current Terms and Conditions


Production Facts

Eastern produced and shipped 3.1 million screws in the last 30 days with no quality defects.

ISO 9001:2015

NQA RI ES 11117-1 Eastern Screw ISO 9001:2015 Certificate Click to open as PDF.